Getting started
Sign In
- Click on the 'Sign in with Google' button and Sign-In with your Google account linked to your YouTube channel.
- Check permission boxes and continue.
- Depending on how large is your channel we may take few moments to setup your profile.
- Once it is done you'll receive a notification and you can begin to Engage with audience.
Add Contact Details
- If you're signing in with a new channel or if you're a new user, you'll encounter the 'Update Contact Page'
- On this page, you'll be required to provide some basic contact details.
Note: The email address you enter on this contact page will serve as your primary email registered with us, and will be used for communication between you and us and any other processes involved with MsgEasy: YTool.
Link additional channel
- Click on your avatar on the top right corner of the app screen.
- Click on add account option on the bottom of the new popup screen
- Sign in to your google account that you want to add.
Switch between channels
- Click on your avatar on the top right corner of the app screen.
- You will see the list of linked channels
- You can switch to other channel by clicking on the channel you want to switch to.
Unlink a channel
- Click on your avatar on the top right corner of the app screen.
- Click on 'application settings'.
- Click on 'manage accounts' option.
- You'll see all the linked accounts
- You can unlink account by clicking on the unlink button next to the account.
Manage subscriptions
- Click on your avatar on the top right corner of your app screen.
- Click on 'Application Settings' option.
- Click on 'Manage Subscriptions' option
- You'll see your current subscription details along with 'Contact Us' and an 'Upgrade Plan' option.
Update contact details
- Clicking on your avatar on the top right corner of your app screen.
- Click of 'Application Settings' option
- Click on 'Update Contact' option
- You'll see your contact form with your current details, you can edit the details and save them
Video list
- The first screen is list of video in your channel.
- Depending on your subscription plan you will see all videos and approximate number of un-responded comments.
- You can sort the list by new comments, time or un-responded comments.
- You can choose any video to go to the comment list.
Comment list
- Based on your chosen video all the comments will be displayed.
- You have multiple options to sort the comments and filter them based on your preference.
- The comments that have already been responded will have a green badge while ignored comments will have a red badge.
- You will also see the category of comment along with date when it was posted.
- You just have to select sort and filter option and tap on a comment where you'd like to start from.
Comment card
- This is where you'll have most fun.
- The card displays the user details and the comment.
- Including how many times this user has commented on your videos before.
- In few moments an AI generated reply will appear on your screen which considers your reply style, video and user context to generate a positive reply.
- You just need to swipe right on the card to post the reply or swipe left to ignore the comment.
Editing the response
To edit the response:
- Tap on the suggested response
- You can edit the response anyway you like.
- Tap on Done and swipe right to post.
Infinity mode
To access our Infinity Mode:
- Click the ∞ icon located in the bottom right corner of the screen.
- You will find comments displayed in the form of cards. As you reply next most recent comment will appear. This will continue until you stop the infinity mode or all the comments are responded.